Get Solutions: You have problems. We have solutions.

Get Solutions: You have problems. We have solutions.

You have a business to run, but you spend most of your time putting out fires. How can your business thrive with you tangled in a hose? Leave it to us. We put out fires and keep them from starting in the first place.

Having solutions that cleverly fit your own particular business model and requirements will help you face challenges and achieve goals that are critical to your success. We can even set up an office for your company in another country. It’s a staggering enterprise loaded with questions and complications. We can do that and much more for you. It’s what we do

I. Leasing

Not all relationships are meant to last forever, but that doesn’t make them any less significant.
Sometimes you need skills and expertise quickly for short- or long-term assignments. We can get you the best contract personnel available in a flash. We take care of every detail so you can get back to business.

 

Your needs may be temporary, but our commitment is permanent.

 

Leasing Services

• Recruitment
• Employee Benefits Administration
• Human Resources Management
• Workers Compensation Management
• Regulatory Compliance Assurance

Brenda Marrero & Associates

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II. Outsourcing

It is said that for everything you can’t or don’t want to do, there is somebody willing and able to do it better.
We are that somebody.

Business Process Outsourcing is outsourcing done right. We offer a wide range of BPO services to clients searching for creative ways to achieve high performance, controlled costs, reduced risks and increased transparency.

 

Benefits of Outsourcing

• Cost Advantages
• Greater Flexibility
• Increased Efficiency
• Lower Infrastructure Costs
• Freedom to Focus on Core Competencies

While we cater to the specifications of your outsourced program, our uniform standards of recruitment, administration and compliance provide a consistent level of excellence. We know how to increase the quality of your talent and keep the costs in check. We help you weather contingent workers, independent contractors, two suppliers or a hundred.

 

BPO Services

Back Office

Whether you need a back office down the street or in another country, we can set it up for you. We guide you every step of the way and manage all of its resources.

Process Improvement Work Groups

• Manufacturing Process Solutions
• Lean Six Sigma (6σ)
• Productivity Improvement (Kaizen)
• Cost Reduction
• Production Bench Marking
• Process Automation
• Design for Manufacturability (DFM)
• Performance Metrics (Measurability)

• Validation Project Management
• Construction/Qualification
• Project Management
• Facility & Utility Commissioning & Validation
• Validation Master Planning
• Process Equipment Validation
• Process Validation
• Computer Systems Validation
• Cleaning Validation & Cleaning Validation Strategies
• Re-Qualification
• Standard Operating Procedures Preparation

 

We organize outsourced production shifts to give you flexibility and allow you to evaluate and adjust them to meet your particular needs. We can hire everyone for your operation, from the production director to the operators, and we measure the execution and success of each shift.

Sales and Marketing

BMA understands the complexity of managing a sales force from a distance. We work closely with you to recruit the talent, lay out sales objectives and monitor their performance in your target market.

Retail

We manage your store, employees and sales quota based on your requirements and performance goals.

Performance Enrichment Program Services

• Organizational/ Strategic/ Work Environment
• Business Strategy Formulation
• Mission, Vision and Values
• Current State Definition
• Business Strategy Implementation
• End State working Plan
• Organizational Climate Assessments
• Talent Management
• Working Systems Review
• Policies and Process Review

Did you know?

BMA Group manages a contingent workforce of over 600 people in 14 countries with a 99% client satisfaction rate and a less than 1% turnover rate.

Recruiting

Recruiting talent is key for every organization, but for businesses that intend to grow rapidly, especially in foreign countries, this process can be extremely difficult, costly and time consuming.

Identifying and getting the right talent for your company can be a headache, but it doesn’t have to be. Let us take care of it for you. We know what we’re doing.

Find more about our outsourcing services

III. Talent Development

Talent impacts every aspect of your business—your company’s performance, its financial wellbeing, how it’s perceived in the marketplace. Attracting, engaging and retaining the best talent are imperative to reach the pinnacle of your success and to stay there.
Our experts develop and implement programs that build high-performance teams and guarantee the results you seek.

Executive Individual Coaching and Leadership Development

There’s always room for improvement. With our coaching, you can be the best that you can be.

We use executive coaching techniques to raise performance levels and help individuals tap into their true potential. These meticulously designed one-on-one conversations raise self-awareness, develop hidden competencies and achieve meaningful outcomes. Our training ultimately benefits both employees and employers.

 

• Increase self-awareness, which helps you get clarity about what you want, how to get there and the obstacles that may stand in your way.
• Remove limiting beliefs and fears that hold you back in certain situations.
• Attain higher levels of sustainable self-confidence and fulfillment.
• Reduce anxiety and stress.
• Achieve greater work-life balance.
• Become a better manager of people.

Seminars and Workshops

• Situational Leadership
• Change Management
• Time Management
• Conflict Management
• Personal Accountability
• Emotional Intelligence
• Motivation
• Problem Solving and Decision Making
• Interview Techniques
• Supervisory Techniques
• Team Work and Building
• Relationship Strategies
• Performance Management

Assessments and Tools

• Hogan Select
• Hogan Lead
• Birkman Method
• DISC
• Q Talent

IV. Consulting

You have questions. We have answers.

 

To further support and enhance your business, BMA Group provides numerous consulting services that supplement our staffing and outsourcing divisions. They have worked for us, and they will work for you.

Background Check

• Puerto Rico Criminal Records
• Federal Criminal Records
• Felony & Misdemeanors
• Social Security Number Validation
• Sexual Offender Check
• Education Confirmation
• Employment Verification
• Employment Reference
• Limited Denial Participation Check
• Credit Report
• OFAC
• GLS
• FDA Debarment Search

Outplacement Services

• Direct Contributors
• Management
• Executive

Training Development & Delivery

• Supervisor Academy
• Customer Service
• Custom Design

Assessments

• Personality
• Talent
• Competence
• Technical

Strategy Design & Implementation

• Formulation

Work System Design & Implementations

• Job Description
• Policies & Procedures
• Objective Design
• Performance Evaluation Systems

Find out more about our consultation services